Opulent Blush FAQ's
Welcome to Opulent Blush Extensions!
We're here to make your shopping experience smooth, glamorous, and stress-free. Below are answers to our most asked questions:
ORDERING & PAYMENT
Q: How do I place an order?
A: Simply browse our collections, add your desired bundles to your cart, and proceed to checkout.
Q: What payment methods do you accept?
A: We accept Venmo, Paypal, ShopPay, and all major credit/debit cards. Pay through our website checkout. (Currently working on getting Klarna)
Q: Can I cancel or change my order after placing it?
A: Orders cannot be changed or canceled once placed. Please review your cart carefully before checkout.
Shipping & Processing
Q: How long does processing take?
A: Processing takes 2-3 business days BEFORE your order ships.
Q: How long long is shipping?
A: Standard U.S shipping takes 8-10 business days. Express shipping is an additional fee of $15 for 3-5 business days.
Q: How do I track my order?
A: Once your order has shipped, you will receive an email with your tracking information.
Hair Bundles & Care
Q: What type of hair do you sell?
A: We sell 100% Raw & Virgin luxury bundles, known for their softness, durability, and versatility.
Q: How long does the hair last?
A: With proper care, our bundles can last 2-3 years or more.
Q: Can the hair be dyed or bleached?
A: Yes! Our hair can be dyed, bleached, straightened, or curled just like natural hair.
Q: How do I care for my extensions?
A: Wash with sulfate-free products, moisturize regularly, avoid heavy oils, and protect your hair at night with a silk bonnet or pillowcase.
Policies
Q: Do you accept returns or exchanges?
A: Due to the nature of our products, all sales are final.
Q: What if I receive the wrong item?
A: If there's an error with your order, contact us within 24 hours of delivery with photos, and we'll assist you right away.
Q: Do you offer refunds?
A: No, all sales are final and non-refundable.
- Thank you for shopping with Opulent Blush Extensions - where luxury meets beauty. 